The product is top quality, a bit of a delay on arrival as the first order never left Germany it was returned to sender, not sure why but a replacement was issued after the returned order was processed back into stock I suppose. The 2nd order arrived in time, I was aware and expected to pay import duty from Germany to UK which was fine however Parcel Force appears to have charged 12% on the commodity code instead of the 8% as listed in the .gov.uk import tax calculator therefore I have a claim in with the UK Border Force agency, that's been approx 4 weeks and I've heard nothing all in it's approx a £100 refund I'm due as the 12% applied also increased the 20% VAT I also had to pay, total for my import fee was £475 however that taken into account along with the purchase of the RUKKA jacket, trousers and gloves as it stands I'm still just over £200 cheaper at present without my refund on import tax than UK Ssllers.
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